Shipping policy

At The Auric Vitality, we are committed to providing transparent and reliable shipping services for all customers across the United States.

Shipping Destination

Currently, we only ship within the United States.

Order Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders are processed Monday through Friday, excluding weekends and public holidays.

Order Cut-Off Time

  • Orders placed before 5:00 PM (EST) will begin processing on the same business day.
  • Orders placed after the cut-off time will be processed on the next business day.

Order Handling Time

  • Handling time is typically 1–3 business days before shipment.
  • During high-demand periods, processing times may be slightly extended.

Shipping & Transit Time

  • Standard delivery time is approximately 7–14 business days after dispatch.
  • Delivery times may vary depending on customer location, carrier operations, weather conditions, customs procedures, or other external factors beyond our control.

Fulfillment & Shipping Origin

The Auric Vitality operates as a US-based online retailer. To maintain product availability and competitive pricing, we partner with trusted international manufacturers and fulfillment providers.

As a result:

  • Some products may be shipped directly from our international fulfillment centers.
  • Orders may arrive in separate packages depending on product availability and warehouse location.
  • All fulfillment partners are carefully selected and required to meet our operational and quality standards.

Shipping Delays

While we strive to ensure timely deliveries, occasional delays may occur due to:

  • Carrier disruptions
  • Customs clearance procedures
  • Weather conditions
  • High seasonal demand
  • International logistics interruptions

If your order experiences a significant delay, our support team will assist you with updated tracking information whenever available.

Tracking Information

Once your order has been shipped, you will receive a confirmation email containing your tracking details.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses submitted by the customer.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact our support team within 7 days of the expected delivery date for assistance.

Contact Us

Trade name: The Auric Vitality

Physical address: 1608 Duke Ct, Plano TX 75093, United States

Email: info@theauricvitality.com